Retail Case Studies
Saks
Dollar General
Borders.com
Dixons
Homebase
Solutions for All Distribution Models
As margins get even tighter and the distribution network grows more complex, retailers are exploring every option to simplify their supply chains and gain an edge in efficiency, productivity and customer service. Many are turning to Catalyst – a partner who understands the nuances of the market and offers proven solutions for all distribution models – push, pull, hybrid combination and direct-to-consumer.

Since nearly one-third of our customers are retailers, Catalyst has the experience and know-how to deliver tailored, proven solutions for their toughest challenges:
Meeting the demand for “blur retail” functionality by supporting pre-distributed, pull-from-stock and direct-to-consumer orders from the same facility
Adjusting for seasonal spikes in product velocity and workflow
Reducing Value Add Service (VAS) costs
Monitoring vendor quality
Gaining greater supply chain visibility beyond the four walls
Supporting Capabilities
Catalyst products and services are designed to add value to the supply chain by delivering reliable, results-driven performance focused on customers’ specific business goals. Key product functionality in the retail sector includes:
Standard MHE Interfaces
Including pick-to-light, voice, conveyor sortation and fluid unload.
Vendor Quality Management
Catalyst’s VQM system reduces vendor chargebacks, improves vendor performance by verifying ASN data, and enhances productivity by aligning labor requirements and reducing rework.
Value Added Services
Catalyst tools support a variety of options such as gift-wrapping, hanging flexibility, and ticketing/pricing scenarios, which can be done upon receipt or after picking.
Pick Spreading
Allows multiple pick facing to spread allocated work processes to different zones.
To further ensure consistent performance, Catalyst also offers a wide range of services that enable our retail customers to optimize the lifetime value of their technology investments. Our Performance Improvement Consultants work closely with our customers to ensure that efficient processes and critical underpinnings to support a lean enterprise are in place. Our Integration Services group uses a proven methodology to implement and integrate lean processes and lean systems on-time and on-budget. Finally, our customers can rely on Catalyst’s Maintenance and IT Support Services to help manage their IT infrastructure while standing by 24 x 7 x 365 to keep their supply chain ready for the next challenge.
Results
Delivered flow-through cross-docking solution that helped state-of-the-art DC process more than 70,000 cartons/day – 86% untouched by human hands (Saks)
Accommodated client’s explosive growth with system that handles 200,000 cases/day and inventories 25,000 SKUs (Dollar General)
Helped customer achieve high fill rate and shipping accuracy for e-fulfillment center carrying more than 700,000 SKUs on 54 miles of shelves (Borders.com)
Lowered costs per-unit-moved by 20% and improved inventory accuracy to more than 99% during peak season (Harry and David)
 

 



 
 
 
 
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