Consumer Packaged Goods Case Studies
Sony Music
   
Solutions for a Customer-Driven World
Today’s consumers expect more – faster delivery, perfect quality, more information, and better service. These demands put increasing pressure on the supply chains of manufacturers and distributors of consumer goods. With our unmatched expertise in the most complex, high-volume distribution centers, Catalyst has what it takes to meet these challenges head-on.

Catalyst solutions reduce order cycle time and improve accuracy and control for three levels of inventory – raw materials, work-in-progress and finished goods. They are designed to comply with all applicable standards for labeling, EDI and documentation (VICS, UCC128, I2 of 5, etc.) and to facilitate CPFR (Collaborative Planning, Forecasting and Replenishment) across the supply chain. Our experiences with a diverse customer base (manufacturing, consumer durables and non-durables, media, food, industrial technology, etc.) and the broad functionality of our software make Catalyst the logical choice for customer-driven supply chain execution solutions.
Supporting Capabilities
Catalyst products and services are designed to add value to the supply chain by delivering reliable, results-driven performance focused on customers’ specific business goals. Key product functionality in the CPG sector includes:
Value Added Services
With CPG customers supplying customers around the world, localized labeling and packaging can make all the difference at the point of purchase. Catalyst’s VAS capabilities deliver the labeling, packaging, security tagging and verification checking required for product diversity.
Flexible Material Handling Capability
Because of the wide range of MHE requirements among CPG customers, Catalyst supplies an extensive range of material handling interfaces and the industry’s most complete set of picking strategies and methodologies, including voice recognition.
Retail Compliance
By combining VICS/UCC/EAN-128 compliance labeling, advanced wave planning, cross-docking optimization, in-bound visibility features and complete outbound order handling, Catalyst can reduce order-to-shipment cycle times and easily accommodate smaller order sizes. This is particularly important for customers mixing direct-to-stores and direct-to-customer distribution models.
Labor Management
Catalyst’s labor management module is integrated into every aspect of warehouse work. Real-time graphs, reports and alerts enable managers to better plan and execute warehouse activities.
Information Access
With Catalyst’s tight database integration, system information is always available in real-time, providing visibility into current operations and insight into historical transactions.
To further ensure consistent performance, Catalyst also offers a wide range of services that enable our CPG customers to optimize the lifetime value of their technology investments. Our Performance Improvement Consultants work closely with our customers to ensure that efficient processes and critical underpinnings to support a lean enterprise are in place. Our Integration Services group uses a proven methodology to implement and integrate lean processes and lean systems on-time and on-budget. Finally, our customers can rely on Catalyst’s Maintenance and IT Support Services to help manage their IT infrastructure while standing by 24 x 7 x 365 to keep their supply chain ready for the next challenge.
Results
Improved productivity by 23 percent at four national distribution centers that ship approximately 250 million units of CDs, audio and video tapes, DVDs, and game discs each year (Sony Music)
Reduced rate of shipping errors from one per 5,000 cartons to one per 20,000 while tripling processing speed for LTL orders (Sunbeam)
 

 



 
 
 
 
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