Collaboration
Suite
Supplier Link
Carrier Link
Returns Authorization
Visibility
Returns Authorization
Automate and Streamline Returns to Improve Customer Satisfaction

CatalystConnect™ Returns Authorization is a component of our CatalystConnect Collaboration Suite that enables you or your customers to automatically schedule, authorize and disposition material to be returned due to damage, seasonal inventory, restock, salvage, recalls, or excess inventory. Returns Authorization is built with an open industry standards architecture and support the OAG (Open Applications Group) Supply Chain XML standard, allowing the system to be easily interfaced with any business or legacy system.

The system automates and streamlines the following functions:

Define and authorize return
Provide audit trail of return transaction
Generate credit notification for host system
Schedule and synchronize disposition
Provide real time visibility to planned and in process returned goods
Control and plan return goods freight


Realize Profits Quickly

With CatalystConnect Returns Authorization, you’ll generate profit quickly.

Improve customer service
Increase environmental compliance
Increase product availability
Increase sales / margin potential
Improve utilization of assets
Improve cash flow
Reduce administration

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